Frequently Asked QuestionsHow often should I schedule Poop Patrol?For 1-2 dogs, weekly visits are ideal. For 3+ dogs or larger yards, we recommend 2x per week. We offer flexible scheduling — weekly, biweekly, or custom — so you can choose what works best for your household.What areas do you service?Yard of Duty currently serves Ogdensburg and the surrounding St. Lawrence County area. If you're unsure whether we cover your address, just reach out at 315-323-6865 or jesse@yardofduty.com and we'll confirm.Do I need to be home during my cleanup visit?Nope! You do not need to be home. We just need access to your yard. If you have a gate or a dog that needs to be inside, just let us know when you book and we'll make a note of it.What do you do with the waste?We bag and remove all waste from your property. We do not leave it behind — it leaves with us. Your yard is left clean and clear after every visit.Do you work in winter?We offer services year-round where conditions allow. In heavy snow and ice, we may need to reschedule for safety. 12 Month Membership holders get priority rescheduling when weather disrupts a visit.How much does it cost?Our pricing is fully transparent:- Poop Patrol (ongoing): from $30 per visit- One-Time Cleanup: from $45- Spring Cleanup: $65 flat rate- Sanitizing & Deodorizing Add-On: $15Membership plans (3, 6, or 12 months) lock in your rate and offer the best per-visit value.What is the 100% Satisfaction Guarantee?If you are not satisfied with a cleanup, contact us within 24 hours and we will re-clean the affected area at no charge. We stand behind our work on every visit.How do I book?You can book directly online at www.yardofduty.com — it takes about 60 seconds. Choose your service, pick a date and time, and you're set. You can also call or text us at 315-323-6865.Can I cancel or change my membership?Yes. We offer flexible membership plans. Contact us at jesse@yardofduty.com or call/text 315-323-6865 and we'll help you adjust, pause, or cancel your plan.Are your products safe for pets and kids?Absolutely. We use pet-safe, family-friendly products on every visit. The sanitizing and deodorizing add-on formula is non-toxic and safe for dogs, cats, and children.What if I have a very large yard or multiple dogs?Just let us know at booking. We will assess and provide a custom quote based on yard size and the number of dogs. Our pricing is always transparent with no surprises.Do you offer any referral discounts?Yes! Refer a neighbor and both of you get a discount on your next cleanup visit. Ask us about our current referral program when you book.